Shipping & Returns
The customer may have their purchase shipped for an additional delivery charge (charges vary depending on location).
Where the customer has paid shipping fees, goods shall be delivered to the delivery address specified by the customer. If courier service is/are unable to gain access to the delivery address and/or if delivery is delayed due to any act or omission of the customer, the customer shall be responsible for any additional delivery costs incurred as a result of rearranging delivery.
Immediately upon receipt or collection of any goods, the customer shall inspect and satisfy itself as to its condition. If the customer fails to notify Craig Reilly, within 14 days after receipt or collection, of any defect in or problem with the print and/or if the customer starts to use the goods, the customer shall be deemed to have confirmed that the goods are in a satisfactory condition upon delivery or collection.
It is the customers sole responsibility to provide independent insurance cover for possible loss or damages incurred in delivery. Service times which are quoted are target times only.
When making a return customers must send the item using a trackable delivery service and with appropriate insurance as Craig Reilly will not be held responsible for items missing or damaged.
Please ensure the same tube is used to return the item.